New to Knotty? You're in the right place.

Great hair, glowing skin, and a little time for yourself. Whatever brings you to Knotty, we're glad you're here.

Before we get you booked, we'd love to learn a little about you. That way, we can make sure you're matched with the right service, the right person, and the right amount of time.

LET'S GET STARTED

Here's how we make it happen.

01. Tell us what you're looking for.

Complete our new client form with a few details about yourself and the services you're interested in.

02. We'll find your perfect fit.

Our team will review your request and help match you with the right stylist or service provider.

03. Let's make it a date.

We'll be in touch with the next steps to get your appointment on the calendar.

Let's get to know you.

NEW CLIENT QUESTIONNAIRE

Already part of the Knotty crew? No introductions necessary.

Head straight to our booking calendar and find a time that works for you.

CANCELLATION POLICY:
We kindly ask for 48 hours notice if you need to cancel or reschedule your appointment. This policy applies to all appointments - hair, spa and esthetics.

Appointments cancelled with less than 48 hours notice, or missed entirely, will be charged 50% of the service(s) booked. We require the fee to be settled before rebooking. We value our artists’ time and appreciate your understanding.

  • Great hair (and great service) starts with getting to know you. Your answers help us recommend the right service, team member, and appointment length, so we can get things right from the start.

  • Absolutely! If you have someone in mind, let us know. If not, we'll help match you with someone who's a great fit for what you're looking for.

  • Not quite! Once we receive your request, our team will review the details and follow up with next steps. Your appointment isn't confirmed until we've finalized your booking.

  • That's what we're here for. Tell us what you're hoping to achieve, and we'll help figure out the rest. No salon terminology required.

  • It depends on the service. Some appointments, particularly major colour changes or extensions, may require a consultation first. We'll let you know if that's the case.

  • Nope! If you've visited us before, you can book directly through our online booking system or contact your stylist as usual.

FAQS

I finally found an actual stylist that took the time to find out what I was looking for and how to really cut my fine hair in a short style.

★★★★★
CHARLENE, GOOGLE REVIEW